Shopify import error
How to fix a CSV that's too big to import
What this error means and the exact, free way to fix it — right in your browser, with nothing uploaded.
If your import fails with:
What it means
Most importers cap the file size — Shopify product CSVs can't exceed 15 MB — and many time out on very large uploads. A big catalog has to go in smaller batches.
Common causes
- Thousands of rows, or long HTML descriptions, push the file over the size limit.
- A slow connection or a resource-limited host times out mid-upload.
How to fix it
Splitting the export into smaller files keeps each batch under the limit and lets you retry just the part that fails.
- Open the free Split CSV tool and set the rows-per-file (e.g. 500 or 1,000).
- It breaks the export into smaller files with the header repeated on every part.
- Import the parts one at a time.
Split it into batches free, in your browser
Split CSV cuts a big export into header-complete batches that import reliably, with nothing uploaded.
Also free, in your browser: all CSV tools · the converter · Fix a CSV · Split CSV